1. Introduction
Welcome to ma-domain.com. We are a specialized platform for registering and managing .ma domain names. This privacy policy describes how we collect, use, protect, and share your personal information when you use our website or services, in compliance with Moroccan data protection laws (Law 09-08) and ANRT regulations.
2. Information We Collect
To provide our services securely and efficiently, we may collect the following categories of personal information:
Identity
Full name, company name, and commercial registration number (for legal entities).
Contact Details
Email address, telephone number, and physical postal address.
Domain Activity
Searched, registered, transferred, or managed domain names.
Transactions
Information necessary for secure billing and payment confirmation.
Technical Data
IP address, browser type, operating system, and secure session logs.
3. How We Use Your Data
Your data is used strictly for legitimate purposes, including:
- Verifying availability and completing official registry registration.
- Managing your orders, billing, and timely renewals.
- Providing responsive, high-touch multilingual customer support.
- Sending crucial domain lifecycle and compliance alerts.
- Securing platform infrastructure and preventing fraud.
5. Data Sharing & Third Parties
We never sell your personal information to third parties for commercial advertising.
Certain information is strictly shared with trusted entities solely to deliver domain services:
- Official Domain Registry (ANRT): For technical and legal registration of .ma domains.
- Payment Gateways: For secure banking processing (CMI/Visa/Mastercard).
- Legal Compliance: When strictly required by Moroccan law or court orders.
6. Data Retention
We retain personal information only as long as necessary to fulfill registration contracts and comply with Moroccan legal accounting regulations.
7. Data Security
Enterprise-Grade Security
We employ modern cryptographic protocols (SSL/TLS encryption, firewalls, and strict access controls) to safeguard your data against unauthorized access or tampering.
8. Your Rights Under Law 09-08
In accordance with Moroccan Law 09-08, you have the following rights regarding your personal data:
9. Specifics for .ma Domains & WHOIS
Registration of .ma domains is subject to ANRT rules. Individual registrant information is automatically shielded under Law 09-08, while corporate entity information is publicly visible in the official WHOIS directory.
10. Policy Updates
We may update this policy periodically to reflect evolving legal frameworks. We encourage you to review this page regularly.
11. Contact Our Privacy Officer
Have questions about your privacy or data?
Our dedicated compliance team is ready to answer questions and help you exercise your legal rights.
